Shipping & Returns


Orders are processed from Monday to Friday between 9.00am to 5:30pm (GMT +1).
Orders placed during the weekend will be processed on the following Monday morning and orders placed during a bank holiday will be processed on the following working day.

We offer worldwide shipping:
- FREE EXPRESS Shipping: 2-5 working days to all countries
- EXTRA-EXPRESS Shipping: 1-2 working days to all countries, available at an additional cost
Please note that, if any, custom duties will be paid by the customer directly.

Order tracking & Delivery
Once your order is dispatched, we'll send you an email including your tracking number and the link to our carrier’s website to inform you the current status of your delivery. Alternatively, you can always track your delivery within ‘My Account’ on our site.
When the order arrives, we ask you to carefully check the package before signing as proof delivery.
If, for any reason, the package appears to have been damaged or tampered with, we ask you to sign for goods unchecked or to refuse the delivery.
In the event your delivery is accepted with an unauthorized signature or if the package shows signs of any tampering, we ask you to immediately notify the local courier’s office and to contact us at

Defects/Faulty Item
If, despite all of our quality checks, you find a defect with your product, please contact us within 24h after receiving your delivery at Please attach a picture of the item and the defect as this will help us solve your problem as efficiently as possible.
We will cover all return costs and send you back your new product free of charge.


We accept returns within 14 days from the delivery date of the online order. No returns will be accepted outside the 14-day return window.
All returned items must be sent in their original conditions – clean, unworn and with all tags attached – together with the authorization label and the original package.
If the above conditions are not respected, we’ll not able to refund you and you can still decide to take back the returned items at your own expenses.
Please note that shipping costs and custom duties to return the items should be paid directly by the customer. 

Return Form & Process
To request a return simply write us at

The refund will be issued within maximum 14 days of receipt of the shipment.
Please note that all duties, taxes and shipping fees are non-refundable.

We accept exchanges. Simply write us at

If you’re ever feeling unsure about our sizing, please check our size guide for the desired product (directly available on the product page) and/or feel free to contact us at
Please note that shipping costs and custom duties to return and receive the new items should be paid directly by the customer. 

Together, we can reduce the environmental impact of unnecessary freights. Please take this into consideration and think carefully before asking for a return.